We are selling wireless internet access to our fiber optic connection here in Liberty. We do not offer phone or television service.

All of our plans offer upload speeds that are 100% your download speed. If you have a 25 mbps download speed, you will have a 25 mbps upload speed.

We will install a pole-mounted wireless antenna for you. We will also fun an Ethernet line from the antenna into your home.

No, you will not need a modem. You can connect the antenna’s Ethernet line to the WAN port on your router, or directly to your computer.

You are able to use any type of Router with the service. If you want a suggestion of a Router please send email to us: support@libertybroadband.site

If you feel you were double-billed please send us an email to support@libertybroadband.site and include the credit card, bank statement, PayPal statement, and etc to show the double billing.

If you cancel service during a billing period you will not be pro-rated or credited the difference.

If you know ahead of time what day the roofers will be starting, please call us and we can schedule a tech to come out and remove the dish from the roof. We will need at least 24 hours notice. The sooner you contact us, the better. This will guarantee a tech can come out on the day you need. 

If you aren’t sure what day the roofers are coming and they just show up, please unplug the POE from the outlet so that the dish is no longer powered up. This will keep the dish protected from ‘going deaf’ when the roofers remove the dish or have the dish pointed at the ground. Then please give us a call. If you aren’t sure what the POE looks like or where it may be located please refer to the FAQ “What is a POE”

A POE is something we place at the time of installation, POE stands for Power over Ethernet. The POE is a rectangular box, slightly larger than a deck of cards. It is generally white in color but some customers have black ones. It has an embossed U on the top with a little light window under the U. It will be located near your main router, or where the line comes into the home from the outside. It plugs into an electrical outlet, powers the dish equipment, and passes the internet to your router.